Welcome to the Hello Books website. By accessing and using this website (www.hellobooks.com.au), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use this website.
1. About Hello Books
Hello Books provides online bookkeeping services for small businesses in Australia. All services are delivered remotely.
2. Use of This Website
This website is provided for informational and enquiry purposes only. You may use this website to learn about our services, read our blog content, and contact us via the enquiry form.
You agree not to:
- Use this website for any unlawful purpose or in any way that could damage, disable, or impair its functionality.
- Attempt to gain unauthorised access to any part of the website or its underlying systems.
- Submit false, misleading, or spam content through the contact form.
- Reproduce, duplicate, copy, or redistribute any content from this website without our prior written consent.
3. No Professional Advice
The content on this website, including blog articles, is provided for general informational purposes only. Nothing on this website constitutes financial advice, tax advice, investment advice, or any other form of professional advice.
Hello Books provides bookkeeping services only. We do not provide tax returns, payroll management, BAS/IAS lodgement, or financial planning advice. For these services, please consult a qualified accountant, tax agent, or licensed financial planner.
You should not rely on any information on this website as a substitute for professional advice tailored to your specific circumstances.
4. Service Engagement
Using this website or submitting a contact form does not create a client relationship with Hello Books. A formal engagement only begins after:
- A discovery call has taken place.
- Both parties have agreed to the scope, terms, and pricing of the services.
- A separate service agreement has been signed (where applicable).
All service terms, including pricing, scope, responsibilities, and cancellation policies, are discussed and agreed upon individually during the onboarding process.
5. Intellectual Property
All content on this website — including text, graphics, logos, images, page design, and the Hello Books brand — is the property of Hello Books (or its licensors) and is protected by Australian and international intellectual property laws.
You may not reproduce, modify, distribute, or republish any content from this website without our prior written permission. The “Hello Books” name, logo, and visual identity are trademarks of [Full legal entity name] and may not be used without authorisation.
6. Blog Content & Third-Party References
Our blog articles are written for educational purposes and reflect general bookkeeping knowledge as of the date of publication. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is current, complete, or applicable to your specific situation.
Our website may contain links to third-party websites or references to third-party products and services (such as Xero). We are not responsible for the content, accuracy, or privacy practices of those third-party sites. Inclusion of a link does not imply endorsement.
7. Contact Form & Communications
When you submit a message through our contact form, you agree to provide accurate and truthful information. We will use your details solely to respond to your enquiry, as described in our Privacy Policy.
We aim to respond to all enquiries within one business day, but do not guarantee specific response times. Submitting a form does not create a contractual obligation on either party.
8. Limitation of Liability
To the maximum extent permitted by Australian law:
- Hello Books provides this website and its content “as is” and “as available” without warranties of any kind, whether express or implied.
- We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
- Hello Books will not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website or reliance on its content.
- Our total liability for any claim related to this website shall not exceed the amount you have paid to us (if any) in the 12 months preceding the claim.
Nothing in these terms excludes or limits any consumer guarantees or rights you may have under the Australian Consumer Law that cannot be excluded or limited by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Hello Books, its owner, and any contractors from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of this website, your breach of these Terms, or your violation of any law or the rights of any third party.
10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland for any disputes arising from or relating to these terms or your use of this website.
11. Changes to These Terms
We may update these Terms of Use from time to time. The current version will always be available on our website at www.hellobooks.com.au/terms. The “Last Updated” date at the top indicates when the latest changes were made.
Continued use of this website after changes are posted constitutes your acceptance of the updated terms.
12. Contact
If you have any questions about these Terms of Use, please contact us:
Email: nataliat@hellobooks.com.au